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Empathy Maps

Why Empathy Maps Are Important?

Why Empathy Maps Are Important?

I lost count on the number of times a teacher of mine emphasized the importance of empathy. Quite maddening, but worth it. But what is empathy? Isn’t it synonymous with sympathy? No. Sympathy is when you feel sorry for someone. But empathy is when you feel what the other person is feeling, putting yourself in…

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